Free shipping on orders over $100 for domestic US customers

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At present time we ship all items via Priority Mail through the US Postal Service.  Orders are usually shipped the first business day after the order is placed.  Orders placed on Saturday or Sunday, usually ship on the following Monday. 

Note that if payment is via PayPal eCheck, the order will be shipped as soon as PayPal notifies us that the payment has cleared (usually 3 business days).

We are a small boutique where most of our items are one of a kind creations.  Since we don't have high volume sales, we don't have access to the special shipping rates available to large businesses.  Rather than pricing items higher to cover the shipping costs, we try to keep our prices reasonable and affordable.  We have a 100% customer satisfaction guarantee (see return policy) with full refund including the shipping charge and no restocking fees.

Once shipped, packages usually arrive
 in approximately 2 to 3 days to most locations in the US.

Global Priority Mail to international addresses usually take 1 to 3 weeks depending on location.  See additional information about international shipping below.

Shipping and Handling Charges are based on the total price of the purchase as follow:

US Domestic Rates

For customers in Oklahoma, since first class shipping is as fast as USPS Priority, we will ship USPS First Class and refund the difference in cost when the shipping cost is less than Priority.  (First Class postage & packaging usually ranges from $3 to $8 depending on weight of the package.)

International Rates

Duty and taxes, if any, charged by the customer's country are the responsibility of the customer.   Please note that some countries have restrictions on jewelry imports.  If an order is denied delivery because of Customs regulations, the person ordering is responsible for the shipping charges for returned orders.
We suggest you check with your country's Customs prior to ordering to make sure what you are ordering can pass through Customs.
 

or if using webmail our e-mail address is:

zenlady [at] thezenlady [dot] com