Custom Hats, Scarves and Shawls

  Many of our hats, scarves & shawls are custom orders.  If you see a style below or on  the other hat & accessories pages, but would prefer a different color or size, we would be honored to create a hat or accessory uniquely made for you. Below are some of our custom hats, scarves and shawls.

The custom hat or scarf process is simple.  E-mail us using the link below.  For a hat, indicate the style of hat you would like and for a scarf indicate the style and length/width desired.  We will e-mail you a link to see yarn and color choices.  Once you let us know the yarn you want and the size, the hat or scarf will be made.  It usually takes 1-3 weeks to make a hat or scarf depending if the yarn is available locally or if it has to be ordered.  After the hat or scarf is finished, we e-mail you a special link showing the completed item with  a buy button.  Prices for custom hats and scarves depend upon the cost of yarn and a quote will be given once the style, size and yarn have been chosen.  There is no additional charge for custom hats compared to the spec hats for sale on the website.

You are not obligated to buy the hat or scarf, if it does not meet your expectations after viewing the item on the special link.  Simply let us know you do not wish to purchase the item then we will make it available to all customers.

In addition, since one never knows about a hat until having a chance to try it on, we have a 100% customer satisfaction guarantee so if the hat doesn't fit right or simply isn't the right style for you, it can be returned for a full refund including the shipping and handling charge or exchanged for a comparable custom hat at no additional charge.

We also specialize in very soft custom hats for cancer patients at a discount price.  E-mail us for details.

If you use Outlook or Thunderbird for e-mail, click the link below

to make arrangements.

If you use web based e-mail such as Google Gmail or Yahoo webmail then copy and paste our e-mail address (replacing the [at] with @ and [dot] with a period)

zenlady [at] thezenlady [dot] com

(We have learned the hard way not to list our e-mail address in its true form on the website because of spammers using computer programs to collect e-mail addresses off the internet)

Click on pictures for more details

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